Southern Cross Service

To book your car in for a service today, please fill in the form below. Our friendly staff will contact you to confirm your appointment within 12 hours.

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Southern Cross Service Overview

Our Service Department represents the largest sector of our business, hence reiterating our commitment to "Superior Customer Service" to our clients after the purchase of their vehicles. All technical staff have received specialist training in the manufacturers product servicing and are enrolled in continuous product training.

Our dealership has the latest in specialised computer diagnostics and tooling. As an added service to our customers "courtesy loan vehicles" are also available.

Why Southern Cross Dealer Servicing is better

When your Ford & FPV vehicle needs a service, take it to the experts at Southern Cross. There are many reasons why no other service provider is more qualified to work on your Ford & FPV vehicle than a Southern Cross:

Factory trained service technicians

Nobody knows your Ford & FPV like a Southern Cross technician. Only Southern Cross service technicians are trained by Ford & FPV to be experts in the technical and mechanical components of all Ford & FPV vehicles. They have access to the latest engineering information and a hotline to Ford & FPV Motor Company to make certain your vehicle is serviced to the highest standards.

MyFord Capped Price Servicing

With myFord Capped Price Servicing, Ford & FPV will publish the maximum price you will pay for a standard A or B logbook service at Southern Cross. This will provide you with peace of mind knowing that at Southern Cross, you will not pay more than the stated maximum for the logbook component of the service. Program covers all vehicles built since 2007 and up to 6 years old or 105,000 km whichever occurs first.*

For more information, please contact us or download the MyFord Capped Price Servicing brochure.

Specialist diagnostic equipment and Ford & FPV-specific tools

Southern Cross service technicians are specifically trained to use advanced computerised diagnostic equipment to accurately assess the condition of your Ford & FPV vehicle. After diagnosing what is best for your vehicle, Southern Cross technicians repair your vehicle using Ford & FPV-specific tools.

Genuine Ford & FPV Parts

Genuine Ford & FPV Parts are designed to meet Ford & FPV's original specifications and to fit your particular Ford & FPV model specifically. Each part is rigorously tested against Ford & FPV's engineering standards for safety, durability and performance. All Genuine Ford & FPV Parts are covered by a 12 month/20,000 km warranty (whichever occurs first) providing you with peace of mind.

Benefits you when you sell or trade in your vehicle

Discerning buyers of second-hand vehicles give preference to vehicles that are serviced regularly by a Ford & FPV Dealer using Genuine Ford & FPV Parts.

Winter Checkups

During the colder months of the year, regular servicing is essential for the reliability and roadworthiness of your vehicle. Wet roads and poor visibility require you to take extra care. To keep your vehicle running safely, visit your Southern Cross Service Centre for a reassuring winter check-up. Our thorough inspections can discover problems before they become major concerns. Any worn items can be identified, adjusted or replaced before they cause further damage.

Summer Checkups

Regular servicing is essential for the reliability and roadworthiness of your vehicle, particularly during the summer season. Keep your Ford & FPV running smoothly and hassle-free by visiting your Southern Cross Service Centre for a comprehensive summer check up. Our thorough inspections can discover problems before they become safety concerns. Any worn items can be identified, adjusted or replaced before they cause major damage.

Southern Cross Vehicle Maintenance

Ford & FPV Vehicle Maintenance

When you purchase a vehicle, the last thing on your mind should be worrying about future service and repairs. To maximize that worry-free experience, take advantage of a Vehicle Maintenance Plan with various plan options to suit your needs. A Vehicle Maintenance Plan offers better protection for you and your investment. It enables you to drive with confidence and peace of mind.

Scheduled Servicing

A Southern Cross Solutions Scheduled Servicing Plan includes all scheduled servicing as specified in the normal service schedule of the vehicle owner's manual for the
term selected.

Total Maintenance Plan

A Southern Cross Solutions Total Maintenance Plan includes all scheduled servicing as specified in the normal service schedule of the vehicle owner's manual for the term selected and all non-scheduled maintenance that involves the repair replacement or adjustment as required of a full list of specific vehicle components such as engine components, transmissions, brakes and brake pads.

For full terms and conditions, further information or to purchase a Vehicle Maintenance Plan, please contact us.

*myFord Capped Price Servicing available from Southern Cross Ford for vehicles built from 2007 up to and including 6 years of age or 105,000kms whichever occurs first. 12 months myFord Standard Roadside Assistance included with myFord Capped Price Servicing for Retail and Small Business customers.

Service

Toowoomba

Ph: 1300 317 238

Mon - Friday: 7:30am - 5:00pm
Saturday: closed

Roma

Ph: 1300 326 798

Mon - Fri: 8.00am - 5.00pm
Saturday: closed

Dalby

Ph: 1300 325 362

Mon - Fri: 8.00am - 5.00pm
Saturday: closed

Chinchilla

Ph: (07) 4662 7042

Mon - Fri: 8.00am - 5.00pm
Saturday: closed